Bought two identical glass Murano charms. We both went to Ltl Collins store together to verify. The sales lady wasnt overly helpful but said it was authentic. I still had my doubts & took to Chadstone store. After a thorough inspection, the one i was skeptical about, is in fact - not genuine. :( Seller did the right thing by taking me to a store & claims wasnt aware that it was not real. Seller does no refunds, i am wearing the cost of trusting total strangers! Happy to answer any questions.