Overall very pleasant transaction. Polite and responsive. However, when the item arrived the padding in the bust was completely ruined. I advised the seller and she offered a return but she wouldn't cover the postage I paid for the item or to return it. After I mentioned it was unfair as the fault wasn't advertised, she reimbursed $10 but the cost of replacing the bust padding is $40+ as quoted by a dress maker. Still not thrilled because the item was so expensive but not a terrible transaction.