The best I've ever dealt with! Easy/quick conversation, deal, done! Can't wait for my item 😊 Edit: I received the parcel and when I opened it, it had a very strong eucalyptus smell and the item was covered with animal fur and pills - I wasn't expecting this as it stated "great condition" ... but that is my fault for not asking for more info. I've just washed it for the 2nd time and it still smells like eucalyptus... I'm not happy...I won't be reselling this...I have donated it instead.